Privacy Policy
Last Updated: 12 March 2026 | Effective Date: 12 March 2026
Our Commitment to Your Privacy
Thanh Tung Consulting ("we," "our," or "us"), operating at 63 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam, takes the handling of your personal information seriously. This Privacy Policy describes what data we collect, how we use it, and the choices you have with respect to that data.
This policy applies to all information collected through our website at thanhtungsves, as well as information you share with us by phone, email, or in person during the course of an engagement.
Questions about this policy can be directed to privacy@thanhtungsves.
1. Information We Collect
Information You Provide Directly
When you contact us through our website form, by phone, or by email, we may collect:
- Your name and job title
- Email address and phone number
- Company name and industry
- The nature of your inquiry or project
Information Collected Automatically
When you browse our website, we may collect technical data including:
- IP address and approximate geographic location
- Browser type and device information
- Pages visited and time spent on each page
- Referring website or search query that brought you here
Legal Basis for Processing
We process your data on the basis of your consent (where you have provided it), our legitimate interest in responding to business inquiries, and where necessary to fulfill a contract or pre-contractual obligation. You may withdraw consent at any time.
2. How We Use Your Information
We use the information we collect for the following purposes:
To reply to questions, schedule consultations, and follow up on expressed interest in our services.
To provide consulting services you have engaged us for, including sharing work products and maintaining engagement records.
To understand how visitors use our site so we can make it more helpful and easier to navigate.
To meet our obligations under Vietnamese law, including Decree 13/2023/ND-CP on personal data protection.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Protect Your Data
We take reasonable technical and organizational steps to protect your information from unauthorized access, disclosure, or loss:
- Encrypted transmission — All data submitted through our website travels over HTTPS/TLS-encrypted connections.
- Access controls — Only staff members with a legitimate need to handle your information have access to it.
- Retention limits — Contact inquiry data is held for up to 24 months. Engagement records may be retained for up to 7 years for contractual and tax purposes.
- Breach notification — In the event of a data breach affecting your personal information, we will notify you and relevant authorities within the timeframe required by Vietnamese law.
4. Cookies and Tracking
Our website uses cookies to understand how it is used and to improve the experience for future visitors. Essential cookies are required for the site to function. Analytics and marketing cookies are optional and only placed with your consent.
For full details on the types of cookies we use and how to manage your preferences, please see our Cookie Policy.
5. Your Rights
Under Vietnamese Decree 13/2023/ND-CP and related regulations, you have the following rights regarding your personal data:
To exercise any of these rights, write to us at privacy@thanhtungsves. We will respond within 30 days. You also have the right to file a complaint with the Ministry of Public Security's Department of Cybersecurity and Hi-tech Crime Prevention (A05), the competent authority under Vietnamese data protection law.
6. Third-Party Services
We may use third-party services that process data on our behalf, including:
- Google Analytics — for website traffic analysis (anonymized IP)
- Google Maps — embedded map for our office location
- Meta (Facebook) Pixel — for measuring ad campaign performance (optional, consent-gated)
These providers operate under their own privacy policies. Our website may contain links to external sites; we are not responsible for the privacy practices of those sites.
7. Children's Privacy
Our services are intended for business professionals aged 18 and above. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
8. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top. For significant changes, we will make reasonable efforts to notify you — for example, by posting a notice on our website or sending an email if you are an active contact.
9. Contact for Privacy Matters
For any privacy-related questions, requests, or concerns, please reach out to us: